A few months ago, we at Ciqual began cooperating with our friends at Pixil, a superb app development company in Kuwait. They agreed to install our SDK in one of their Android apps and start collecting mobile QoE data from the users’ devices (this can’t be stressed enough: with the end user’s full consent).
They quickly reached 10,000 panellists that provided us a fantastic inflow of data: 166,000 call attempts in 1 day, quite evenly split among all three CSPs in the country.
Let us break down the numbers.
First thing worth noting is that the Call Success Rate measured on the devices is significantly worse than the one measured on the network. Calls attempted out of coverage now count!
Speaking of devices, Samsung is the undisputed king of Android in Kuwait.
And they perform reasonably well, except for its Galaxy SIII Mini that shows a surprisingly low 60% Call Success Rate.
We could actually measure why: out of coverage, most likely due to poor antenna sensitivity.
We also did take a look at data usage. For instance, Viva customers started a higher share of their sessions on cellular than Zain’s or Wataniya’s.
Just like in the case of Voice, we also picked the most popular devices and found very different usage patterns. Sony Xperia Z3 users utilized WiFi for 70% of their connections, whereas Galaxy Ace 3 used it for just 20%:
One of the most exciting things about on-device agents is the spatial and time accuracy they provide. You can point exactly when and where an event occurred in your network. Take a look at what happened when we plotted location data on an animated map.
This what 10,000 Androids reporting their location looks like. If you pay attention to the airport, in the bottom part, you can see how travellers that did not turn off their phones take off along the runway.
Contact us to try this.